Hi-Tech
  E N T E R P R I S E S ,   I N C .

 

   502.863.6677

 

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Services

When considering an investment in your telephone system, there are many factors to consider.  Hi-Tech will work with you to evaluate your needs and will manage the following areas: 

  1. capacity for current needs while planning for growth

  2. compatibility with other equipment you already own or may need, such as voicemail, messaging on-hold, headsets or conferencing equipment

  3. support for all the features your business requires

  4. interface with the local phone company, resulting in time and money saved

Hi-Tech is unique in its ability to install and service virtually all telecommunications equipment.  We take pride in the fact that our certified technicians are capable of solving any communications problem.  Our technicians are extremely knowledgeable, qualified and experienced about the systems and products we install and support.

Service First

  • superior service is the key
         to our success (and yours!)
    '
    '

  • skilled and motivated
         technicians are experts in
         their field
    '
     

  • unique ability to service
         virtually all equipment

     

  • maintenance agreements
         will protect your investment
     

  • 20 years in business
     


  • Service-On-Demand
    As a Hi-Tech client, you will discover the true definition of service-on-demand.  When your communication with the outside world is disrupted your company suffers, as do your clients.  At Hi-Tech, we understand the importance of your communications needs and we are available 24 hours a day, 7 days a week, to take care of any problems or concerns you may have with your system.  Our normal service call response times are as follows:  (1) 24 hours for a routine service call; (2) four hours for an emergency call; and (3) two hours for clients covered under our warranty and maintenance contracts.


    Warranty/Maintenance Agreement
    All new equipment is covered by a full one-year parts and labor warranty.  After the first year, clients are offered a reasonable maintenance contract that will help protect your investment.  If you're satisfied with your current system, but are interested in an extended warranty, Hi-Tech can provide a professional analysis of your system and can usually offer a reasonably-priced maintenance contract to cover it.  The benefits of a maintenance contract are many.  Click here to learn more.


    We service the following equipment.
    Telecommunications is an ever-emerging industry in a competitive market.  Mergers and buy-outs among manufacturers often result in obsolete and hard-to-find products.  From complete systems to rare parts, Hi-Tech is proud to service a wide variety of systems.  Click here to see some of the most popular systems we service.